1-Day Intensive
Transform your entire customer journey to make the buying experience so good that people say ‘yes’.
- Identify where you're losing sales
- Build an unforgettable sales process
- Turn customers into loyal fans
Does sales feel harder than it should or are leads not converting consistently enough? Develop a personalised sales approach that will turn more prospects into profits.
Find Out MoreIdentify any bottlenecks that are holding your business back to unlock growth, momentum and predictable sales.
Find Out MoreDifferent businesses need different levels of support. From clarity, to guidance, to in-house hands-on leadership to rebuild their systems.
Transform your entire customer journey to make the buying experience so good that people say ‘yes’.
Build the Sales Success your business deserves, with a mentor who knows how to get you there.
Gain the expertise and support you need, without the overhead of a full-time employee.
Quick question; if I could show you in two minutes exactly where your business is losing sales you should be winning, would that be worth a look? That’s exactly what this free diagnostic does.
2 Minutes. Free Report. Real Answers.
Pinpoint the moments in your sales process where leads are hesitating.
Clear the friction points slowing your sales so buyers move forward with a confident ‘yes’.
Turn the right prospects into paying customers by making it simple for them to choose you.
find out exactly where your sales process is losing customers, from first impression all the way through to after the job is done.
Our signature framework works across multiple industries. We tailor your sales process to specifically fit your business.
Get in touch for an initial chat to find out how we can help.
Select the service that aligns with your business goals.
Put your personalised plan into action and identify what resonates with your audience.
Make changes and improvements to continue seeing growth in your business.
I started in sales at 17 years old and was an introvert at heart. I quickly learned how trust, service and follow-through earned customers trust, created loyalty and repeat business.
I introduced my signature sales system leading the sales team to exceed KPIs year after year, and to be recognised in the industry as the most professional team.
I helped build and scale four new ventures using my trust-based performance systems - three of which became market leaders.
A pivotal lesson: I stepped away from my core principles and as a result this business failed, it was the best lesson I've learned and one I share with my customers regularly.
I applied the same system to a trades business I started, building and exiting as Perth's largest and most reviewed operator with 147 genuine 5-star reviews in just 3 years.
I started Touchpoint Sales Consulting for one reason, to help business owners achieve what they always thought owning their own business would feel like. Most of the people I work with are good at what they do. They just can't see why their results don't reflect it. That's what I fix.
Fair question, and I’ll answer it honestly. I’ve spent 40 years in sales, ran sales teams for a global company, and started six businesses of my own. One of them failed — and that experience taught me more about what actually matters than everything else combined. I’m not someone who has studied business from the outside. I’ve lived it, lost sleep over it, and figured out what genuinely works. The reason “now” matters is that every month you’re not converting the leads you already have is money you’re not getting back. There’s no better time to fix a leak than before more water comes through.
Yes — and I mean it. My goal is to make your business the obvious choice for your customers, and I’m fully committed to making that happen. Here’s my promise: if after 90 days of working together we haven’t identified the leaks in your process and implemented changes that measurably improve your lead-to-sale conversion rate, I won’t walk away. I’ll keep providing the same level of mentoring and support at no additional cost until we hit those benchmarks.
Why? Three reasons. Accountability — you’re investing in me to grow your profit, and I take that seriously. Confidence — I’ve seen the Prospects to Profits framework work across dozens of industries, and I know it works. Shared risk — a partnership only works when both parties are focused on the same outcome. If you’re not winning yet, my job isn’t done.
Neither do I — and honestly, this is probably my favourite question. Someone once told me I was the least “salesy” salesperson they’d ever met, and I still think of that as the greatest compliment I’ve ever received. What I teach has nothing to do with pressure tactics or pushy closes. It’s about human connection — creating a business and a buying experience so good that customers want to say yes. When you do that well, selling stops feeling like selling altogether.
If your business needs customers to survive and you have competitors — this is for you. That covers pretty much every business on the planet. The real question isn’t whether it’s relevant, it’s whether you’re ready to do something different. Because standing out doesn’t happen by accident. Businesses that consistently win customers don’t just have a better product — they create an experience people remember, return to, and tell their friends about. That’s what we build together.
Think about a business you keep going back to. Why is that? Chances are it’s how they made you feel. The experience was easy, pleasant, maybe even enjoyable — and that’s why you return and recommend it. That’s exactly what we create for your business through the Prospects to Profits framework. You’ll attract more of the right customers, convert more of them into paying ones, and keep them coming back. More repeat business, more referrals, less chasing. That’s where the money is.
Read some of the top questions asked by our valued customers.
Industry news, proven tactics, and actionable insights to sharpen your sales strategy.
View All Articles